Frequently Asked Questions

Find answers to the most commonly asked questions about orders, shipping, payments, returns, and our products. If you can’t find the information you’re looking for, our customer support team is always here to help.

Orders are usually processed within 1–2 business days and delivered within 3–7 business days, depending on your location.

Yes, you can cancel your order within 12 hours of placing it, provided it has not been shipped.

Yes, Cash on Delivery is available for eligible locations across India.

Once your order is shipped, you will receive a tracking link via Email, SMS, or WhatsApp.

Returns or replacements are accepted only if you receive a damaged, leaking, defective, or incorrect product. Please contact us within 3 days of delivery.

Yes. A clear unboxing video is mandatory for claims related to damaged, leaking, missing, or incorrect products.

Store your perfume in a cool, dry place away from direct sunlight and heat to maintain its fragrance and longevity.

You can reach us via Email, WhatsApp, or through the Contact Us page on our website. Our support team will be happy to assist you.